General Information

General Information

 

  • Services

    Thank you for visiting our site. DJ Bath Plus offers decorative plumbing fixtures and faucets, bath furniture, accessories, bathtubs and other products for the residential bath and kitchen. We do not offer installation but will work with your professional designers and installers to provide the technical and practical information they need to help make your project a success.

  • Hours of Operation

    We are open Monday through Friday 10:00am to 5:00pm and by appointment. We are open to the general public and the trade.

  • Appointments

    Appointments are not required but are recommended for large projects. We may offer appointments outside of regular business hours if scheduled in advance.

  • Will-calls and Deliveries

    • All product is shipped to and from our Livermore warehouse. At time of order your sales associate will discuss delivery options and confirm an estimated schedule with you.
    • All deliveries are curbside only
    • Delivery charges are based on location and volume. Our delivery area extends to Santa Rosa and Napa Valley, the greater East Bay, the SF peninsula and south to San Jose.
    • Please allow 48 hours to schedule delivery
    • Please contact your sales person to initiate deliveries.
    • We require someone to be onsite to inspect and sign for all material.
    • All deliveries must be inspected and claims for damage or shorts made within 48 hours.
  • Defective and Damaged Returns

    • Do not install product that is damaged or defective. Contact your sales associate. Installation may void the warranty.
    • Inspect all material immediately on delivery to avoid delaying installation
    • Please contact your sales associate immediately. We will make every effort to expedite replacement or repair but in some cases significant time may be required.
  • Returns and Exchanges

    • Please contact your sales associate for information regarding return of stock or special order product.
    • Restocking charges may apply
    • Please be aware special order products may not be returnable.

 

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